Terms & Conditions

Gambling Recovery Community, Calls & Mentoring — Last updated November 2026

Please read these Terms & Conditions carefully before booking, purchasing or joining any Troy Reardon program or community. By making payment, booking a call or joining the community you confirm that you have read, understood, and agree to these terms.

1. Programs Overview

Troy Reardon ("Troy", "the Mentor") offers gambling recovery support through three programs (each a "Program"):

All Programs are designed to support people working toward gambling recovery through peer support, accountability and lived-experience mentoring.

2. What's Included

1-Hour Call with Troy includes:

1 on 1 Mentorship with Troy includes:

3. Booking & Payments

Calls are booked and paid for through Calendly. Payments are processed securely by Stripe; Troy Reardon does not see or store your card details. All prices are in Australian dollars.

Payment is taken in full at the time of booking (1-Hour Call) or purchase (1 on 1 Mentorship), and your booking is only confirmed once payment is complete. After booking you will receive a confirmation email with your Zoom link, email reminders 24 hours and 1 hour before each call, and, if you choose to provide a mobile number, text message reminders at the same times.

4. Rescheduling, Cancellations & Refunds

Our policy: free to reschedule up to 24 hours before your call; no refunds after that.

Nothing in these Terms excludes, restricts or modifies any rights you have under the Australian Consumer Law.

5. Not a Medical or Clinical Service

The Program is peer support based on lived experience. Troy Reardon is not a counsellor, psychologist, psychiatrist, doctor, or any other registered health professional. Nothing provided in the Program constitutes medical advice, diagnosis, or treatment, and it is not a substitute for clinical care.

If you are experiencing a clinical mental health condition, severe withdrawal symptoms, suicidal thoughts, or any other serious medical or psychological symptoms, you must seek qualified medical or psychological help immediately. Troy may refer you to clinical services where appropriate.

6. No Guarantee of Outcomes

No specific recovery outcome, result, or cure is guaranteed. The success of the Program depends on your own commitment, circumstances, and level of engagement. Troy Reardon makes no warranties, express or implied, regarding outcomes achieved through participation in the Program.

7. Calls & Attendance

All calls are held over Zoom using the link in your confirmation email. Please join on time from a quiet, private space with a reliable internet connection. Calls finish at their scheduled end time.

8. Confidentiality

Troy Reardon will treat all personal information and disclosures made during the Program as strictly confidential. Your information will not be shared with any third party without your consent, except where required by law or where Troy reasonably believes disclosure is necessary to prevent serious or imminent harm to you or others.

You agree not to share, distribute, or publish the contents of your sessions or any program materials without prior written permission from Troy Reardon.

9. Client Responsibilities

To get the most out of the Program, you agree to:

10. Age Requirement

You must be 18 years of age or older to book or join a Program. By completing payment or joining you confirm that you meet this age requirement.

11. Privacy

Your personal information is collected and handled in accordance with Troy Reardon's Privacy Policy. By booking or joining a Program you consent to your personal information being used to deliver that Program and to communicate with you about your bookings. Your information will not be sold or shared with third parties for marketing purposes.

12. Acceptable Use

You agree not to use any Program, the Community, or any communications with Troy Reardon for any unlawful purpose or in any way that could harm Troy Reardon, other clients, or third parties.

13. Intellectual Property

All materials, frameworks, and content provided through the Program are the intellectual property of Troy Reardon. You may not reproduce, distribute, or share Program materials without prior written consent.

14. Limitation of Liability

To the maximum extent permitted by law, Troy Reardon's liability for any claim arising out of or in connection with the Program is limited to the amount you paid for the Program. Troy Reardon is not liable for any indirect, incidental, or consequential loss or damage.

15. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

16. Changes to These Terms

Troy Reardon reserves the right to update these Terms at any time. The most current version will always be available at troyreardon.com.au/terms.html. Continued use of the Program following any changes constitutes acceptance of the updated Terms.

17. Contact

For any questions about these Terms, please contact us at management@troyreardon.com.au.


By booking a call, purchasing mentoring or joining the Gamble Stop Community, you acknowledge that you have read, understood, and agree to these Terms & Conditions.