Privacy Policy

Troy Reardon Mentoring — Last updated April 2026

This Privacy Policy explains how Troy Reardon ("we", "us", "our") collects, uses, stores, and discloses your personal information when you visit our website, apply for the program, or enrol as a client. We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We collect personal information that you provide directly to us, including:

Some of the information we collect — such as details about gambling, drug, or alcohol use — is classified as sensitive information under the Privacy Act. We handle this information with the highest level of care and only use it to deliver the program.

2. How We Use Your Information

We use your personal information to:

We will not use your information for marketing purposes without your consent, and we will never sell your personal information to third parties.

3. Third Parties We Share Information With

To deliver our services, we share limited personal information with the following trusted third-party providers:

These providers are only given the information necessary to perform their services and are not permitted to use your data for any other purpose.

We may also disclose your information where required by law, or where we reasonably believe disclosure is necessary to prevent serious or imminent harm to you or others.

4. Sensitive Information

Information you share about your addiction history, health, or personal circumstances is treated as sensitive information. We will only collect, use, and disclose this information with your consent and to the extent necessary to deliver the program. This information is never shared with third parties except as described in Section 3 above or as required by law.

5. How We Store and Protect Your Information

Your personal information is stored securely using Supabase, which is hosted on encrypted, access-controlled infrastructure. Access to your data is restricted to Troy Reardon and authorised program staff only.

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access. However, no method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. How Long We Keep Your Information

We retain your personal information for as long as necessary to deliver the program and meet our legal obligations. Generally:

7. Your Rights

Under the Australian Privacy Act, you have the right to:

To exercise any of these rights, contact us at management@troyreardon.com.au. We will respond within 30 days.

8. Cookies

Our website uses minimal cookies necessary for authentication and session management. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, but this may affect how the client portal functions.

9. Links to Other Websites

Our website may contain links to third-party websites (such as Stripe or Calendly). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at troyreardon.com.au/privacy.html. Continued use of our services following any changes constitutes acceptance of the updated policy.

11. Complaints

If you believe we have not handled your personal information in accordance with this policy or the Australian Privacy Principles, you may contact us first at management@troyreardon.com.au. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

12. Contact

For any privacy-related questions or requests, contact us at:
management@troyreardon.com.au


By using our website or enrolling in the program, you consent to the collection and use of your personal information as described in this Privacy Policy.